Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of lucksery.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer
Nice dress. Color luxurious! The fabric stretches a little, jet. Matte glitter. Height 154, size 42. At the bottom of a slightly lit line, can be seen in the photo.
M***a
The dress is chic, on the parameters 84-68-90 took the size S, the village is perfect, the straps are adjustable, the chest will fit and the larger size. Very happy.
M***a
Dress class, only a little asymetric stretches on the Pope. So when you go, it seems that on one side tightens harder. The quality of the fabric is simply amazing. I’m surprised the store sent very quickly, thank him
A***g
Everything is OK, though in the chest of the dress is not designed for the chest more than 3 of its size
I***k
Thank you, I liked the dress. the threads stick out but it’s Ali Express)) I recommend
O***a
Красивое платье, единственное ткань очень тонкая, но на лето самое то. У меня очень сильно электризовалась. Пришло быстро, примерно за 2 недели
R***r
The dress for its money, thin enough, but does not shine through, but it’s not hot. I took beige and blue, the colors correspond. on beige There are stains after the water is shed (they wash out of course, but during socks it’s not quite convenient).
N***r
The dress is very beautiful, thin polyester, the color is noble green. On the parameters og 96 from 80, OB 98, the size XL came up perfectly. 10 days delivery. Photo and size matches. I recommend it!
V***a
Very cool dress. 100 description. Color chic. But, after reading the reviews, took the size in size, and was mistaken. The dress sits too tight. My parameters: og-82, under the chest 75 cm, ot-68 cm, ob-93 cm, weight 53 kg, height 160 cm. It was necessary to take the size M, S sits in the guise. Since the fabric stretches, it would be more free to sit better. And so the dress is excellent, the fabric is dense, sewn perfectly. Really quality goods.
E***n
Very satisfied with the dress! Recommend! It came in 2 weeks in Chelyabinsk. Everything is fine
F***t
I did not even expect such excellent quality and such speed delivery. The material is quite dense, stretches. On my 86*68*88 size S sits tight. The color and model completely match the photo. The courier brought the order home. With the store did not communicate
P***p
For their money, the dress is very worthy. Ordered for a performance of all the options that broke on the AliExpress, this option was the best. Therefore, the goods are very satisfied;) with the store did not communicate, the parcel came for 2 weeks)
E***h
Excellent dress) took for 675 rubles. For such money you can not think better) but everything that was written True, thin and electrified. But to help seamless underwear and antistatic) for me wild plus, which is ideal for a non-standard figure. Parameters 75/58/96, as if they sewed me) in a couple of places stick out threads, but not critical.
A***a
On the parameters 93.77.95 size M sat tight, the dress is very cute. The color is very saturated. Rostov on Don reached 12 days, took in Pyaterochka near the house
D***r
Love <3 as a beautiful nightgown most that! Took M at 87-65-90 sits perfectly! I ordered it in 2 colors! No smell! Stitches are even)
Customer
The dress is wonderful, despite the price looks good, there is no cheap shine. Appearance is good, there are no puffs, a little stick out the thread, but not critical. My height 165, parameters 78,58,85, ordered s. In the chest, the fabric fits in the body just right.
O***n
Cute dress, long wanted this type, dreams come true! Delivery one month to Norway! It seems small, very close, probably, it was necessary to take the size of M.
V***k
I mean, I’m at the shchotsi for being a nurse. I wear rosemir s took M and rosemir yakraz. I’ll be brother switlu, ale rosmir L scho B Bulo Che vilniche
L***a
Great dress, the colour is amazing! Unfortunately, my boobs didn’t fit, I should have chose another model. I definitely gonna wear this dress as a layer with jumper. Recommend to buy.
V***r
The dress came 10 days earlier, on my parameters (90-63-92), height 160, size M sat perfectly